Xiaomi APN Settings for KPN Netherlands

Xiaomi APN Settings for KPN Netherlands

If your Xiaomi, Redmi, or POCO device connects to KPN's network in the Netherlands but mobile data doesn't work, the Access Point Name (APN) settings may need to be configured manually. This guide provides the correct APN settings for KPN on Xiaomi devices.

Quick Answer:
The default KPN APN for Xiaomi devices is internet with MCC 204 and MNC 08. If mobile data is unstable, switching the APN protocol from IPv4/IPv6 to IPv4 may improve stability on some Xiaomi devices. For hotspot or business use, try the alternative APN portalmmm.nl.

Standard KPN APN Settings for Xiaomi

These are the recommended APN settings for KPN mobile internet on Xiaomi devices:

Setting Value
Name KPN-INTERNET (or any name)
APN internet
Username Not set
Password Not set
Proxy Not set
Port Not set
MCC 204
MNC 08
Authentication type None
APN type default,supl
APN protocol IPv4/IPv6 (or IPv4 if troubleshooting)
APN roaming protocol IPv4/IPv6
Bearer Unspecified
MVNO type None
MVNO value Not set

Note: Leave all unspecified fields at their default values. Do not add spaces between APN types—use default,supl rather than default, supl.

How to Configure APN on Xiaomi

  1. Open Settings on your Xiaomi device.
  2. Tap SIM cards & mobile networks (or Mobile networks).
  3. Select the SIM card you use for KPN.
  4. Tap Access Point Names (APN).
  5. Before creating a new APN, tap the menu (⋮) and select Reset access point names. Xiaomi will restore the default APN supplied by the SIM card. If mobile data still doesn't work, proceed to create the APN manually.
  6. Tap the + (plus) icon or Add to create a new APN.
  7. Enter the values from the table above.
  8. Save the APN and make sure the radio button next to the new APN is selected to activate it.
  9. Turn Mobile Data off and on again before testing.
  10. Restart your phone if data still doesn't work.

Note: If MCC and MNC are filled automatically, do not change them. They should normally remain 204 / 08 for KPN.

Dual SIM Users

If you're using Dual SIM, make sure KPN is selected as the Mobile Data SIM.

  1. Settings → SIM cards & mobile networks.
  2. Under Mobile data, select the KPN SIM.

Troubleshooting APN Issues

  • APN not saving – Some Xiaomi models may not save APN settings. Try deleting the existing APN and creating a new one from scratch, or reset APN to defaults and enter the settings again. Some carrier-locked devices or administrator-managed devices may prevent manual APN editing.
  • Data works then stops – This is often an IPv6 issue. Apply the IPv4 protocol fix mentioned below.
  • No data after saving – Toggle Airplane mode on and off, restart your phone, or try the alternative APN.

Important IPv4 Fix for Xiaomi Users

Many Xiaomi users on KPN have reported stability issues with the default IPv4/IPv6 APN protocol. If your mobile data disconnects frequently or becomes unstable, switching to IPv4 only has resolved connectivity issues for some Xiaomi users.

To change this:

  1. In the APN settings (see steps above), scroll to APN protocol.
  2. Change it from IPv4/IPv6 to IPv4.
  3. Also change APN roaming protocol to IPv4.
  4. Save and restart your phone.

Multiple users on the KPN Community have reported that this resolves connectivity issues on devices like the Xiaomi 14T Pro. Some users have also reported that disabling Private DNS or setting it to a custom provider like dns.adguard.com further improves stability, though results may vary.

Alternative APN for Hotspot and Business Use

If you're using your Xiaomi as a hotspot, or if you have a business plan, the standard APN may not work correctly. In this case, KPN recommends the alternative APN portalmmm.nl.

To use this:

  1. Create a new APN.
  2. Set the APN field to portalmmm.nl.
  3. Leave username and password blank.
  4. Save and select the APN.
  5. Toggle Airplane mode on and off to apply the changes.

Note: This APN may also work for personal use, but it is primarily intended for hotspot scenarios and business connectivity. If MMS isn't working with this APN, you may need to configure MMS-specific settings.

DNS and Advanced Network Settings

Some Xiaomi users on KPN have reported that DNS settings can affect mobile data connectivity. If you experience connection errors, try these fixes:

  • Disable Private DNS – Go to Settings → Connection & sharing → Private DNS → Set to Off.
  • Test with a different DNS provider – Some users have reported that disabling Private DNS, or testing with another DNS provider such as Cloudflare (one.one.one.one) or Google (dns.google), may improve connectivity on some devices.

Contact KPN

If APN configuration doesn't resolve your mobile data issues, contact KPN customer service. Ask KPN to verify:

  • Mobile data provisioning on your account.
  • APN configuration for your SIM profile.
  • SIM status and whether a replacement SIM is recommended.
  • IMS and network provisioning.

Frequently Asked Questions

Why does Xiaomi keep resetting my APN?
If your APN resets after reboot, the SIM may be automatically restoring the carrier configuration. This can happen on some Xiaomi devices. If the issue continues, reset the APN, recreate it manually, or contact KPN to verify your SIM provisioning.

Why is the APN field greyed out?
The APN may be locked if your device is carrier-locked to another network, if the SIM restricts manual configuration, or if the device is managed by an enterprise or administrator. Try reinserting the SIM or contact KPN.

Should I use IPv4 or IPv6 on KPN?
The default setting is IPv4/IPv6. If mobile data is unstable, switching to IPv4 only has resolved the issue for many Xiaomi users on KPN.

Can I use the hotspot APN for normal mobile data?
Yes, but the standard APN (internet) works for most uses. Use portalmmm.nl only if KPN recommends it for hotspot or business accounts.

Why does mobile data work after reboot but stop later?
This is often an IPv6 or DNS issue. Try switching to IPv4 only, disabling Private DNS, or testing with a custom DNS provider.

Final Verdict

In most cases, the default KPN APN works automatically on Xiaomi devices. If mobile data isn't working, resetting the APN, recreating it manually, and switching the APN protocol to IPv4 are the most effective troubleshooting steps. If the problem continues after trying the steps above, the issue is likely related to SIM provisioning, device compatibility, or a network-side configuration that KPN will need to investigate.

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