Xiaomi Bluetooth Connected But No Sound: How to Fix It

If your Xiaomi, Redmi, or POCO phone shows a Bluetooth speaker, headphones, earbuds, or car system as connected but no sound is coming through, the problem is usually related to media audio, audio routing, volume, Bluetooth profiles, or a temporary connection issue.

Quick Answer:
First, turn up the media volume on your Xiaomi and the Bluetooth device. Then open Settings → Bluetooth, select the connected device and make sure Media audio is enabled. Check that sound is not being routed to the phone speaker or another connected device. If the problem continues, disconnect and re-pair the device, restart both devices, and test the Bluetooth accessory with another phone.

Quick Diagnostic Table

What you see Most likely cause What to try first
Connected but completely silent Media audio, volume, or audio routing Check Media audio and output volume
Music is playing but you hear nothing Bluetooth device muted or volume too low Increase volume on both devices
Calls work but music does not Media audio is disabled Enable Media audio
Music works but calls do not Call headset profile problem Reconnect the headset and test another one
Sound returns after reconnecting Temporary Bluetooth or routing glitch Re-pair the device
Bluetooth works with another phone Xiaomi-side configuration or software issue Reset the connection and check for updates

1. Check Media Audio First

The first setting to check is Media audio. A Bluetooth device can appear connected while your Xiaomi is not sending music, video, or other media audio to it.

  1. Open Settings → Bluetooth.
  2. Select the connected speaker, headphones, earbuds, or car system.
  3. Make sure Media audio is enabled.
  4. If the device has separate options for calls and media, enable the options you need.

Menu names can vary slightly between Xiaomi, Redmi, and POCO phones depending on the HyperOS version, but the important setting is whether media audio is enabled for the connected Bluetooth device.

2. Check the Audio Output

Your phone may be connected to Bluetooth while still sending sound to the handset speaker or another connected device.

Start playing music or a video, open the media controls, and check the current audio output. Select the Bluetooth speaker, headphones, earbuds, or car system you actually want to use.

This is especially important if you recently connected more than one Bluetooth accessory.

3. Check Both Volume Levels

Bluetooth audio can remain silent even when the connection itself is working normally.

  • Increase the media volume on your Xiaomi.
  • Increase the volume on the Bluetooth device.
  • Check that the accessory is not muted.
  • If you are using a car system, check the selected audio source and its volume.

Do not rely only on the phone's volume buttons. Many Bluetooth speakers, headphones, and car systems have their own volume controls.

4. If Music Plays but You Hear Nothing

If the music player shows that playback is continuing but the Bluetooth device remains silent, focus on the output settings first.

  1. Turn up the Bluetooth device's own volume.
  2. Check that it is not muted.
  3. Confirm Media audio is enabled.
  4. Confirm that the Bluetooth device is the selected audio output.
  5. Try another song or video to rule out a single-media problem.

For broader Xiaomi sound problems, see Xiaomi audio problems on HyperOS.

5. If Calls Work but Music Does Not

When Bluetooth calls work normally but music does not, the Bluetooth connection itself may be fine. In many cases, the device is connected for calls while Media audio is disabled.

  1. Open the Bluetooth settings for the connected device.
  2. Enable Media audio.
  3. Start music playback and check the selected output again.
  4. Disconnect and reconnect the device if necessary.

For related headphone and system audio settings, see our Xiaomi equalizer settings guide.

6. If Music Works but Calls Do Not

If music plays normally but calls do not use the Bluetooth headset, the problem is more likely related to the headset's call connection.

  1. Disconnect and reconnect the headset.
  2. Check that call audio is enabled for the Bluetooth device.
  3. During a call, increase the call volume.
  4. Make sure the headset microphone is not blocked.
  5. Test another Bluetooth headset if available.

Changing advanced Bluetooth codecs is not the first troubleshooting step for this problem. Check the basic connection and headset settings first.

7. Forget and Re-Pair the Bluetooth Device

If the settings look correct but Bluetooth is still connected without producing sound, the stored pairing information may be causing the problem.

  1. Open Settings → Bluetooth.
  2. Select the affected device.
  3. Choose Forget, Unpair, or the equivalent option shown on your phone.
  4. Put the Bluetooth accessory back into pairing mode.
  5. Pair it with your Xiaomi again.

After reconnecting, test music before changing advanced settings.

8. Restart Both Devices

A temporary Bluetooth or audio-routing error can survive a simple disconnect. Restarting both sides of the connection is a useful next step.

  1. Restart the Xiaomi phone.
  2. Turn the Bluetooth speaker, headphones, earbuds, or car system off and on again.
  3. Reconnect the device and test audio.

If the Bluetooth accessory has a companion app, also check whether a firmware update is available.

9. Test the Bluetooth Device with Another Phone

This is one of the quickest ways to identify whether the problem is on the Xiaomi side or the Bluetooth accessory.

Connect the same speaker, headphones, earbuds, or car system to another phone and play audio.

Test result What it suggests
Works normally with another phone The problem is likely on the Xiaomi side
No sound on another phone either The Bluetooth accessory may be the problem
Works only after re-pairing Likely a temporary pairing or profile issue

If the issue is specifically related to a Xiaomi speaker, see our Xiaomi Sound Pocket Bluetooth speaker guide.

10. Check for System Updates

If Bluetooth audio stopped working after a HyperOS update, or the problem affects several Bluetooth devices, check for a system update.

Go to Settings → About phone → System update and install any available update.

For wider HyperOS sound issues, see Xiaomi audio problems on HyperOS.

Why Is Bluetooth Connected but There Is No Sound?

The most common explanations are:

  • Media audio is disabled for the connected Bluetooth device.
  • Media volume is too low on the phone or Bluetooth accessory.
  • Audio output is routed elsewhere, such as the phone speaker or another Bluetooth device.
  • The Bluetooth pairing has glitched and needs to be recreated.
  • The Bluetooth accessory has its own problem, such as mute mode, low battery, or a firmware issue.
  • A call-profile issue is affecting voice calls even though media playback works.

What Not to Do

  • Do not factory reset your Xiaomi first. Bluetooth problems usually have simpler solutions.
  • Do not change advanced developer Bluetooth settings as your first step.
  • Do not assume the phone hardware is faulty before testing another Bluetooth device.
  • Do not keep re-pairing the device without checking Media audio.

Related Xiaomi Bluetooth & Audio Guides

Quick Questions

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Why is my Xiaomi Bluetooth connected but there is no sound?
Check Media audio, media volume, and the selected audio output first. Then disconnect and re-pair the Bluetooth device if necessary.

How do I enable Media audio on Xiaomi?
Open Settings → Bluetooth, select the connected device, and make sure Media audio is enabled. The exact wording can vary between HyperOS versions.

Why do calls work but music does not?
Media audio may be disabled even though the Bluetooth device is connected for phone calls.

Why does Bluetooth work with another phone but not my Xiaomi?
The problem is likely related to the Xiaomi's Bluetooth configuration, audio routing, or software.

Why does Bluetooth sound work after reconnecting?
A temporary pairing or audio-routing glitch may have been cleared by reconnecting the device.

Should I factory reset my Xiaomi for Bluetooth sound problems?
No. Factory resetting should not be the first troubleshooting step for this type of problem.

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