Xiaomi Bluetooth Connected but No Sound in Nottingham

Xiaomi Bluetooth Connected but No Sound? UK Fix (2026)

UK Xiaomi provides practical, step-by-step solutions for Xiaomi device users across the UK. This guide helps you fix Bluetooth audio issues when your Xiaomi, Redmi, or POCO device shows connected but produces no sound. These steps apply to Xiaomi, Redmi and POCO devices sold in the UK.

Bluetooth Connected but No Sound? Quick Fix

  • ✔ Check Media Audio is enabled – Settings → Bluetooth → Your device → Enable Media Audio
  • ✔ Check volume on both devices – Phone media volume and earbud independent volume
  • ✔ Check audio output selection – Control Centre → Media player → Select Bluetooth device
  • ✔ Re-pair your earbuds – Forget and re-pair to refresh the connection
  • ✔ Reset network settings – Settings → Additional settings → Reset network settings
  • ✔ Update HyperOS – Xiaomi releases Bluetooth fixes in recent builds

Quick Reference – Find Your Fix

ProblemQuick Fix
Connected but silentCheck Media Audio is enabled; check volume
No sound in specific appsCheck app-specific audio output settings
Sound works but no media audioCheck audio output selection
Only calls work, no mediaEnable Media Audio in Bluetooth settings
No sound after HyperOS updateRe-pair earbuds; check Bluetooth settings

Quick Answer

If your Xiaomi shows Bluetooth connected but no sound, the issue is usually caused by Media Audio being disabled, incorrect audio routing, a Bluetooth pairing problem, or the volume being turned down on either device. Start by checking that Media Audio is enabled in Bluetooth settings, then check volume on both your phone and earbuds. These steps work the same across the UK.

Before You Start

  • Ensure your Bluetooth earbuds are fully charged
  • Check that your phone's media volume is not muted
  • Check that your earbuds have their own volume turned up (many have independent volume controls)
  • Try restarting your phone – this resolves temporary Bluetooth glitches
  • Make sure your device is running the latest HyperOS version

Xiaomi Bluetooth Connected but No Sound on Redmi and POCO

This issue can affect any Xiaomi device, including Redmi and POCO models. The fixes below apply to all of them. If you're using a Redmi Note 13, Redmi Note 14, POCO F6, POCO X7, or a Xiaomi 14/15 series device, you're in the right place.

DeviceSupported
Xiaomi 14Yes
Xiaomi 15Yes
Redmi Note 13Yes
Redmi Note 14Yes
POCO F6Yes
POCO X7Yes

Why Bluetooth Shows Connected but No Sound on Xiaomi

Understanding why this happens helps you fix it correctly:

  • Media Audio disabled – Bluetooth may be connected for calls only, with Media Audio turned off
  • Volume mismatch – Media volume may be muted, or earbuds have independent volume controls
  • Audio output not selected – Phone may be routing audio to the speaker instead of Bluetooth
  • Codec or profile issues – Bluetooth audio codec or profile mismatch can prevent audio transmission
  • HyperOS updates – Some HyperOS updates may reset Bluetooth or audio settings, which can affect media playback until the connection is reconfigured

Step 1: Check Media Audio Is Enabled

One of the most common causes of "connected but no sound" is that Media Audio is disabled. Your earbuds may be connected only for phone calls, not for media audio. Many users don't realise that Bluetooth devices can connect for calls without routing media audio.

  1. Settings → Connected devices (or Settings → Bluetooth)
  2. Tap the gear icon or settings next to your earbuds
  3. Look for Media Audio or Audio toggle
  4. Enable Media Audio (toggle it ON)
  5. If only Phone Calls is enabled, your earbuds will connect successfully but music, videos, and apps will continue playing through the phone speaker
  6. Test if audio now works

Visual Path: Settings → Bluetooth → [Your device] → Media Audio → ON

Step 2: Check Volume on Both Devices

Even with Media Audio enabled, volume may be turned down on one device. Check both:

  • Press the volume up button on your phone while media is playing
  • Check your earbuds' independent volume controls – many earbuds have touch controls or physical buttons for volume
  • If using wired Bluetooth earbuds, check for a built-in volume wheel or buttons
  • Try playing music and adjusting volume from both your phone and earbuds simultaneously

Step 3: Check Audio Output Selection

Sometimes your phone may still route audio to the speaker even when Bluetooth is connected and Media Audio is enabled.

  • When playing media, swipe down the notification panel
  • Look for the audio output icon (usually near the media player)
  • Tap it and make sure your Bluetooth earbuds are selected
  • If not, select your earbuds manually
  • Visual Path: Control Centre → Media Player → Output → Select Bluetooth device

Step 4: Re-pair Your Earbuds

Sometimes the Bluetooth pairing data becomes corrupted, preventing audio transmission even though the connection appears active.

  1. Settings → Connected devices
  2. Find your earbuds and tap Forget or Unpair
  3. Restart your phone
  4. Re-pair your earbuds by putting them in pairing mode and selecting them from the Bluetooth menu
  5. Test if audio now works

Step 5: Reset Network Settings

If re-pairing doesn't help, resetting network settings can clear any corrupted system data. The exact name varies by HyperOS version.

  1. Settings → Additional settings → Backup & reset
  2. Select Reset Wi-Fi, mobile & Bluetooth or Reset network settings (depending on your HyperOS version)
  3. Confirm the reset
  4. Restart your phone
  5. Re-pair your earbuds

Step 6: Check App-Specific Audio Settings (If Applicable)

If the problem only occurs in one app, check that app's audio output settings or playback device. Different apps may have independent audio routing options.

Step 7: Update Earbud Firmware

Outdated earbud firmware can cause audio transmission issues. Check for firmware updates through the Xiaomi Earbuds app or your earbud manufacturer's app.

  • Open the app for your earbuds
  • Look for Firmware Update or Software Update
  • If an update is available, install it
  • Test if audio now works

Step 8: Update HyperOS / MIUI

Xiaomi regularly releases HyperOS updates that fix Bluetooth and audio-related issues.

  1. Settings → About phone → Check for updates
  2. Install any available updates
  3. Restart your phone and test audio again

Advanced Troubleshooting – Disable Absolute Volume

One workaround that helps some users is disabling Bluetooth Absolute Volume. This stops the phone from synchronising volume with the earbuds, which can resolve no-sound issues when there's a conflict. However, results vary by device and earbud model. This is an optional workaround and isn't required for most users.

  1. Enable Developer Options: Settings → About phone → tap MIUI/HyperOS version 7 times
  2. Go to Settings → Additional settings → Developer options
  3. Scroll down to Bluetooth Absolute Volume (may also appear as "Disable Bluetooth absolute volume")
  4. Toggle it ON (to disable Absolute Volume)
  5. Restart your phone
  6. Reconnect your earbuds and test

Note: This setting may not be available on all Xiaomi devices, and its effectiveness varies by earbud model.

Advanced Troubleshooting – Bluetooth Codec Settings

Only try this if you already know your earbuds support AAC, LDAC, or aptX. Otherwise, leave the default option selected.

  • Developer Options → Bluetooth Audio Codec – Try switching between SBC, AAC, aptX, or LDAC (if supported)
  • Bluetooth Audio LDAC Codec – If using LDAC, try switching to AAC or SBC to test

If you're unsure, skip this section.

What to Do If There's Still No Sound

If there's still no sound after completing all steps:

  • Test with different earbuds – to see if the issue is with the specific earbuds
  • Test with different apps – to see if the issue is app-specific
  • Clear Bluetooth app data – Settings → Apps → Manage apps → Bluetooth → Clear data (if available)
  • Factory reset – only as a last resort; back up your data first

Contact Xiaomi UK Support

If there's still no sound after completing all steps, contact Xiaomi UK Support through the official channels:

  • Xiaomi UK Support website – Official support portal for UK customers
  • Feedback app – Use the built-in Feedback app on your Xiaomi device
  • Xiaomi Community – Post in official Xiaomi community forums, including UK-specific threads

Final Verdict

If your Xiaomi shows Bluetooth connected but no sound, one of the most common causes is that Media Audio is disabled—your earbuds may be connected only for calls. Check Settings → Bluetooth → Your device and enable Media Audio. Then check volume on both devices and the audio output selection. One workaround that helps some users is disabling Bluetooth Absolute Volume in Developer Options, though results vary. Update your earbud firmware and HyperOS. These steps work the same across the UK.

Frequently Asked Questions

Why is my Xiaomi Bluetooth connected but no sound?

Common causes include: Media Audio disabled, volume being muted on one device, audio output not selected, or Bluetooth profile issues. Check Media Audio is enabled first.

Why is Bluetooth connected but Media Audio disabled?

Some Bluetooth devices default to connecting for calls only. Go to Settings → Bluetooth → Your device and enable Media Audio manually.

Why does my Xiaomi say connected but still play through the speaker?

This usually means Media Audio is disabled or the audio output isn't set to Bluetooth. Check both settings to route sound correctly.

Why does Bluetooth connect for calls but not media on Xiaomi?

Your earbuds may be set to connect for phone calls only. Enable Media Audio in Bluetooth settings to allow music, videos, and app audio through your earbuds.

How do I fix Bluetooth connected but no sound on Xiaomi?

Check Media Audio is enabled, check volume on both devices, check audio output selection, and re-pair your earbuds. Disabling Absolute Volume may help on some devices.

Why is there no sound after HyperOS update?

HyperOS updates can sometimes reset Bluetooth or audio settings. Re-pair your earbuds and check the audio output selection. If the issue persists, try resetting network settings.

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