Xiaomi Hotspot Connected but No Internet in Milton Keynes

Xiaomi Hotspot Connected but No Internet? – UK Fix (2026)

UK Xiaomi provides practical, step-by-step solutions for Xiaomi device users across the UK. This guide helps you fix mobile hotspot issues when your Xiaomi, Redmi, or POCO device shows a device connected but provides no internet access. These fixes apply to UK retail and unlocked Xiaomi phones, regardless of your carrier—whether you're on EE, O2, Vodafone, Three, or an MVNO like Giffgaff, Tesco Mobile, or Lebara.

Works For

  • ✔ Xiaomi 15
  • ✔ Redmi Note 14
  • ✔ Redmi Note 13
  • ✔ POCO X7
  • ✔ HyperOS
  • ✔ HyperOS 2.x
  • ✔ MIUI 14

About this guide: This guide combines official mobile hotspot troubleshooting with issues commonly reported by UK Xiaomi users.

Hotspot Connected but No Internet? Quick Fix

  • Check your mobile data is working – Hotspot relies on your phone's internet connection. Open a website on your phone first.
  • Toggle Hotspot off and on – Turn off Personal Hotspot, wait 10 seconds, then turn it back on.
  • Check Data Saver – Settings → Mobile network → Data Saver → Turn it OFF.
  • Check APN settings – Settings → Mobile network → Access Point Names → Check APN for your UK carrier.
  • Reset network settings – Settings → Connection & sharing → Reset Wi-Fi, mobile & Bluetooth.
  • Restart your phone – Resolves temporary network glitches.

Quick Reference – Find Your Fix

ProblemMost Likely CauseFix
Hotspot shows connected but no internet on clientMobile data not working, Data Saver on, or APN issueCheck mobile data; disable Data Saver; check APN
Hotspot works for some apps but not othersDNS or IPv6 issueTry changing DNS; disable IPv6 if needed
Hotspot disconnects after a few minutesPower-saving setting or Data LimitDisable power saving for hotspot; check data limit
Only one device connects but no internetConnected device IP conflictForget network on client; restart Hotspot
Every device fails to get internetPhone-side network issueReset network settings; restart phone

Quick Answer

If your Xiaomi hotspot shows connected but no internet, the issue is usually that your phone's own mobile data isn't working, Data Saver is blocking tethering, or your APN settings are incorrect. Start by checking that you can browse the internet on your phone itself. Then toggle Hotspot off and on, and disable Data Saver. These steps work the same across the UK.

Before You Start

  • Check mobile data on your phone – Can you browse the internet on your Xiaomi? If not, your hotspot won't work either.
  • Check your data allowance – You may have run out of data on your UK SIM.
  • Check your carrier's tethering policy – Some UK networks (including some MVNOs) limit or block tethering. This is especially common on cheaper data plans from carriers like Three, O2, Vodafone, and their MVNOs.

Why Xiaomi Hotspot Shows Connected but No Internet

Understanding why this happens helps you fix it correctly:

Phone-Related Causes

  • Mobile data not working – Hotspot shares your phone's internet connection. If mobile data is down, hotspot won't work.
  • Data Saver enabled – Data Saver can block background data for connected devices, including hotspot clients.
  • APN misconfiguration – Incorrect APN settings for your UK carrier can prevent internet access.
  • Network settings corruption – System network settings may need to be reset.
  • HyperOS updates – Major updates can sometimes reset or corrupt network profiles, requiring a network settings reset. This is more common after switching between MIUI and HyperOS versions or restoring device settings.

Carrier-Related Causes

  • Tethering restricted – Some UK networks restrict tethering. This is common with Three, O2, Vodafone, and MVNOs on cheaper plans.
  • APN missing tethering settings – Some carriers require specific APN settings for tethering to work.
  • Data allowance exceeded – You may have run out of data or reached your fair usage policy limit.
  • Network congestion – In busy areas, some carriers restrict tethering speeds or connectivity.

Quick Fixes (Start Here)

Step 1: Check Mobile Data Is Working

Your hotspot shares your phone's internet connection. If mobile data isn't working on your phone, the hotspot won't work either. Try opening a website in your phone's browser.

  • Open a browser and visit a website (e.g., bbc.co.uk or google.com)
  • If you can't load any page, fix your mobile data first
  • If you're on an MVNO like Giffgaff, Tesco Mobile, or Lebara, check your data balance in the carrier's app

Step 2: Toggle Hotspot Off and On

This simple step often resolves temporary glitches.

  • Turn off Personal Hotspot from Settings → Connection & sharing → Personal Hotspot
  • Wait 10 seconds
  • Turn it back ON
  • Try connecting the client device again

Step 3: Disable Data Saver

Data Saver can block internet access for hotspot clients. This is a common cause of hotspot connectivity issues.

  1. Settings → Mobile network
  2. Tap Data Saver (or Data usage → Data Saver)
  3. Turn it OFF
  4. Test the hotspot again

Visual Path: Settings → Mobile network → Data Saver → OFF

Step 4: Restart Your Phone

A restart often resolves temporary network glitches.

  • Restart your Xiaomi phone
  • After reboot, turn on the hotspot and test

Advanced Fixes (If Basic Steps Don't Help)

Step 5: Check APN Settings

Incorrect APN settings are a common cause of hotspot issues. If your APN is missing "dun" (which is needed for tethering) or has incorrect settings, the hotspot won't work. This is especially important for UK MVNOs like Giffgaff, Tesco Mobile, and Lebara, which may require specific APN settings for tethering.

Note: APN settings can vary by plan and carrier. Use the table below as a reference and confirm with your network provider if tethering still fails.

  1. Settings → Mobile network
  2. Select Access Point Names (APN)
  3. Select your carrier's APN (it should have a green dot)
  4. Check these fields:
    • APN: Should match your carrier's APN
    • APN type: Should include default,supl. If your carrier documentation requires it, you may also need dun for tethering.
    • Bearer: Should match your network type (e.g., LTE)
  5. If dun is missing and your carrier supports tethering, try adding it to APN type
  6. Save and restart your phone

Step 6: Change DNS Settings

Connected devices may not be getting DNS settings correctly. Changing DNS on the client device can sometimes resolve this.

  • On the connected device (laptop, tablet, etc.), manually set DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare)
  • Alternatively, on your Xiaomi, change the hotspot DHCP settings (if available in Developer Options)

Step 7: Disable IPv6 for Hotspot

Some Xiaomi devices have known IPv6 issues with mobile hotspot. Disabling IPv6 may help, but this is less common than APN or Data Saver issues.

  1. Enable Developer Options (Settings → About phone → tap MIUI/HyperOS version 7 times)
  2. Go to Settings → Additional settings → Developer options
  3. Look for Wi-Fi IPv6 or Hotspot IPv6 settings
  4. If available, disable IPv6 for hotspot
  5. Restart your phone and test

Step 8: Check Data Limit and Battery Saver

Power-saving settings can turn off hotspot sharing to save battery. Your carrier may also limit hotspot data.

  • Settings → Battery – Check if battery saver is ON. Try turning it off.
  • Settings → Mobile network → Data usage – Check if you've exceeded your data limit.
  • Check your UK carrier's tethering policy—some networks restrict tethering on certain plans.

Step 9: Reset Network Settings

This resets Wi-Fi, mobile data, and Bluetooth settings without deleting your personal data.

  1. Settings → Connection & sharing
  2. Select Reset Wi-Fi, mobile & Bluetooth or Reset network settings
  3. Confirm the reset
  4. Restart your phone
  5. Set up your hotspot again

UK Carrier-Specific APN Settings

If you're having hotspot issues, check these common UK carrier APN settings. APN settings can vary by plan and carrier—use these as a reference and confirm with your network provider if tethering still fails.

CarrierAPNAPN Type
EEeverywheredefault,supl,dun
O2mobile.o2.co.ukdefault,supl,dun
Vodafonewap.vodafone.co.ukdefault,supl,dun
Threethree.co.ukdefault,supl,dun
Giffgaffgiffgaff.comdefault,supl,dun
Tesco Mobiletesco.co.ukdefault,supl,dun
Lebarauk.lebara.mobidefault,supl,dun

When to Contact Your Carrier

Contact your UK carrier if:

  • You've checked APN settings and they're correct but hotspot still doesn't work
  • Your carrier confirms tethering is blocked on your plan
  • You've run out of data or reached your fair usage policy limit
  • There's a known network issue in your area

Contact Xiaomi UK Support

If your hotspot still doesn't work after completing all steps, contact Xiaomi UK Support through the official channels:

  • Xiaomi UK Support website – Official support portal for UK customers
  • Feedback app – Use the built-in Feedback app on your Xiaomi device
  • Xiaomi Community – Post in official Xiaomi community forums, including UK-specific threads

Final Verdict

If your Xiaomi hotspot shows connected but no internet, the most common causes are mobile data issues, Data Saver restrictions, or incorrect APN settings. Start by checking mobile data, restarting hotspot, and disabling Data Saver. If the problem continues, verify your carrier APN settings or reset network settings.

Quick summary:

  • Mobile data not working on phone → Fix mobile data first; open a website on your phone
  • Data Saver is ON → Turn it OFF in Settings → Mobile network
  • APN missing "dun" → Add "dun" to APN type if your carrier requires it
  • Carrier tethering blocked → Check your plan; some UK networks restrict tethering
  • Started after HyperOS update → Major updates can reset network profiles—try resetting network settings

Frequently Asked Questions

Why does my Xiaomi hotspot show connected but no internet?

Common causes include: mobile data not working on your phone, Data Saver blocking tethering, APN settings missing "dun" (if required by your carrier), carrier tethering restrictions, or network settings corruption.

How do I fix Xiaomi hotspot no internet access?

Check mobile data on your phone, toggle Hotspot off and on, disable Data Saver, and check APN settings. If the issue persists, reset network settings.

Does Data Saver affect hotspot on Xiaomi?

Yes. Data Saver can block internet access for connected devices. Disable Data Saver in Settings → Mobile network.

What APN settings does my UK carrier need for tethering?

Most UK carriers require the APN type to include "default,supl". Some carriers also require "dun" for tethering. Check the table above for specific carrier APNs and your carrier's documentation.

Does Three UK block tethering on Xiaomi?

Three UK generally allows tethering on most plans, but some older or cheaper plans may restrict it. Check your plan details in the My3 app.

How do I reset network settings on Xiaomi HyperOS?

Go to Settings → Connection & sharing → Reset Wi-Fi, mobile & Bluetooth (or Reset network settings). This clears all saved Wi-Fi and Bluetooth connections.

Do these fixes work on UK Xiaomi devices?

Yes. This guide applies to Xiaomi, Redmi, and POCO devices sold in the UK. The steps are identical across UK models.

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