Spotify Keeps Stopping on Xiaomi: HyperOS Fix

Why Spotify Stops on Xiaomi

  • Xiaomi power management – HyperOS battery management can restrict background activity, interrupting Spotify playback
  • Known HyperOS bug (POCO X6 Pro) – Xiaomi confirmed a bug in OS3.0.3.0.WNLEUXM causing music playback to stop when other apps were opened. A Cloud Control fix was released on January 30, 2026
  • Spotify-side Android bugs – Spotify has acknowledged widespread Android issues including random crashes, playback pauses, and blank screens affecting all Android phones
  • Background data restrictions – If Spotify's background data is restricted, it may not maintain streaming connection

Quick Diagnostic Flow

  • Spotify stops when you lock the screen → Battery optimisation is the most likely cause. Follow Steps 1-3
  • Spotify stops when you open other apps → Likely HyperOS power management or a known POCO X6 Pro bug. Follow Steps 1-3 and check Step 4 if you have a POCO X6 Pro
  • Spotify crashes or freezes with a blank screen → This is a known Android-wide Spotify bug. Try a clean reinstall (Step 6)
  • Spotify stops playing on Wi-Fi but works on mobile data – This may be a Spotify Android bug. Switch to mobile data as a temporary workaround
  • Offline Spotify tracks play correctly but streaming fails → The issue is likely network or data-related, not power management
  • Spotify works on other devices but not your Xiaomi → Likely a device-specific issue, not a Spotify account problem
  • Is your device a POCO X6 Pro? → Check Step 4 for a specific Cloud Control fix

Quick Checks Before You Start

  • Restart your phone – Clears temporary glitches affecting background audio
  • Update Spotify to the latest version – Spotify has acknowledged Android issues and is rolling out fixes
  • Test a downloaded/offline Spotify track – If offline music plays correctly but streaming fails, the issue is likely network or data-related, not power management
  • Check if Spotify stops when you open other apps – On POCO X6 Pro, this may be a known HyperOS bug
  • Test if music plays correctly on Wi-Fi vs mobile data – Some Android Spotify bugs are Wi-Fi-related and can be bypassed by switching to data
  • Test if Spotify stops when the screen is locked – This is a key diagnostic clue. If Spotify stops only when the screen locks, battery optimisation is the most likely cause

Step 1: Remove Battery Restrictions for Spotify

  1. Settings → Apps → Manage apps
  2. Find and tap Spotify
  3. Tap Battery saver and select No restrictions

Alternative path: Settings → Battery → App battery saver → Spotify → No restrictions.

If Spotify still stops, move to Step 2.

Step 2: Lock Spotify in Recent Apps

  1. Open Spotify
  2. Tap the Recent Apps button (square icon)
  3. Find Spotify in the recent list
  4. Tap the lock icon (🔒) on the app card. If not visible, swipe down on the card to reveal it

If Spotify still stops, move to Step 3.

Step 3: Enable Autostart

  1. Settings → Apps → Manage apps
  2. Find and tap Spotify
  3. Tap Autostart and toggle it ON

If Spotify still stops, move to Step 4.

Step 4: Check for POCO X6 Pro-Specific Bug

Only follow this step if you use a POCO X6 Pro. Otherwise, skip to Step 5.

Why this matters: Xiaomi confirmed a bug on POCO X6 Pro running OS3.0.3.0.WNLEUXM where music playback was incorrectly suspended when other apps were opened. A Cloud Control fix was released on January 30, 2026.

  • If you have a POCO X6 Pro: Connect to the internet. The fix should apply automatically
  • If the issue persists: Check for any pending system updates or contact Xiaomi support

If this doesn't help or you don't have a POCO X6 Pro, move to Step 5.

Step 5: Allow Background Data

  1. Settings → Apps → Manage apps
  2. Find and tap Spotify
  3. Tap Data usage
  4. Ensure Background data is toggled ON
  5. Enable Unrestricted data usage if available

If Spotify still stops, move to Step 6.

Step 6: Clean Reinstall Spotify

Why this matters: Spotify has acknowledged widespread Android bugs causing crashes, blank screens, and playback issues. A clean reinstall is currently one of the most effective temporary fixes.

Before uninstalling: Make sure you know your Spotify login details.

  1. Uninstall Spotify
  2. Restart your phone
  3. Reinstall Spotify from the Play Store
  4. Repeat Steps 1-3 for the reinstalled app

Note: Some users have reported temporary improvement after reinstalling Spotify, although this does not guarantee a permanent fix.

If Spotify still stops, move to Step 7.

Step 7: Check for HyperOS Updates

  1. Settings → About phone → System update
  2. Install any available updates
  3. Restart your phone and test Spotify

Contact Support

Contact Xiaomi UK Support if:

  • You've tried all steps and Spotify still stops when you open other apps
  • The issue persists across multiple apps on both Wi-Fi and mobile data
  • Xiaomi UK Support Portal: mi.com/uk/support/
  • Send feedback: Settings → Services & feedback

Contact Spotify Support if:

  • You've tried all steps above and Spotify still crashes
  • Your playlists appear empty or you can't play songs

Final Verdict

Spotify background playback failures on Xiaomi devices stem from three primary causes: HyperOS battery optimisation, a known POCO X6 Pro bug (fixed via Cloud Control on January 30, 2026), and Spotify-side Android crashes. Apply No restrictions, Autostart, and Lock in Recents as baseline fixes. For POCO X6 Pro users, ensure internet connectivity for the cloud fix. If crashes persist, clean reinstall Spotify - this addresses known Spotify Android bugs. Update HyperOS for system-level improvements. For optimal audio experience, configure best Xiaomi equalizer settings for Spotify or review Xiaomi equalizer settings. If experiencing broader audio issues, check HyperOS audio problems.

Post a Comment