Xiaomi WiFi Calling Option Disappeared Overnight

Quick Answer:
If your Xiaomi lost the WiFi Calling (VoWiFi) toggle overnight, first restart your phone. If that doesn't bring it back, call your carrier (EE: 150, O2: 202, Vodafone: 191, Three: 333) and ask if WiFi Calling is still enabled on your account – this is the most common cause. In some cases, dialling *#*#869434#*#* may help (works on some devices).

Applies to Redmi, POCO and Xiaomi Phones

This guide applies to Xiaomi, Redmi and POCO devices running MIUI or HyperOS, including Redmi Note series, POCO X/F series, and Xiaomi flagships.

🔍 Quick Start – What to Do First (Priority Order)

  • Step 1 – Restart your phone. A simple reboot sometimes refreshes the connection.
  • Step 2 – Call your carrier. Ask if WiFi Calling is still enabled on your account. This is the most likely cause.
  • Step 3 – If the toggle is still missing, try the hidden code*#*#869434#*#* (works on some devices).
  • Step 4 – If nothing works, check IMS registration (Section 3).

Section 1 – Most Likely Cause: Carrier Provisioning Change

WiFi Calling can disappear if your carrier changed something on your account – a plan update, billing cycle reset, or SIM profile refresh. This is the most common cause.

Try these in order:

  1. Restart your phone – A simple reboot can sometimes refresh the connection.
  2. Call your carrier – EE (150), O2 (202), Vodafone (191), Three (333).
  3. Ask directly: "WiFi Calling was working but has disappeared – is it still enabled on my account? Can you re-enable it and send a new SIM profile?"
  4. Restart your phone – After they confirm, restart and check if the toggle reappears.

Section 2 – Hidden Carrier Check (Optional Check – Works on Some Devices)

Xiaomi sometimes hides WiFi Calling behind a carrier check. On certain devices, the code *#*#869434#*#* may disable this check. However, this does not work on all devices or HyperOS versions – it's a useful step to try, but not a guaranteed fix.

Try this if it works on your device:

  1. Dial the hidden code – Open Phone dialer → dial *#*#869434#*#*. If it works, you will see "VoWiFi carrier check was disabled".
  2. Restart your phone – After dialling, restart and check if the WiFi Calling toggle has reappeared.
  3. If nothing happens: Your device doesn't support this code – proceed to Section 3.

Section 3 – Network Registration or IMS Issue

If the toggle is missing but you've confirmed your carrier has WiFi Calling enabled, the issue may be on your phone's network registration side.

Try these in order:

  1. Check IMS registration – Dial *#*#4636#*#* → Phone information → look for "IMS registered". If false, this can indicate a registration issue in some cases – but it's not always definitive.
  2. Toggle Airplane mode – ON for 30 seconds, then OFF. This forces the phone to reconnect to the network.
  3. Check preferred network type – Settings → SIM cards & mobile networks → [Your carrier] SIM → Preferred network type → Select 5G/4G/3G auto.
  4. Test if WiFi Calling works without the toggle – Make a call while connected to WiFi with weak or no mobile signal. If the call connects, WiFi Calling is actually working – the missing toggle may just be a display bug.
  5. Reset network settings – Settings → Connection & sharing → Reset Wi-Fi, mobile networks, and Bluetooth (last resort – removes saved Wi-Fi passwords).

Section 4 – Less Common: System Update or Region Change

If WiFi Calling disappeared after a HyperOS update or a region change, the update may have reset carrier settings.

Try these in order:

  1. Check your region setting – Settings → Additional settings → Region → ensure it's set to United Kingdom – some regions hide WiFi Calling.
  2. Check for system app updates – Settings → System app updater → check for updates to carrier-related apps.
  3. Reset network settings – Settings → Connection & sharing → Reset Wi-Fi, mobile networks, and Bluetooth (last resort).

⚠️ What NOT to Do

  • Don't factory reset your phone – WiFi Calling disappearance is almost never solved by a factory reset.
  • Don't assume your carrier removed it without checking – call them first (Section 1).
  • Don't rely solely on the hidden code – it doesn't work on all devices.

Why Did WiFi Calling Disappear?

  • Carrier provisioning change (most common): Plan update, billing cycle reset, or SIM profile refresh.
  • Hidden carrier check re-enabled: Can happen after background network refresh – the code may help on some devices.
  • Network registration or IMS issue: The phone may have lost registration and failed to reconnect.
  • System update or region change: Updates can reset carrier settings or region preferences.

Quick Questions

Why did my WiFi Calling option disappear overnight on Xiaomi?
Most commonly your carrier may have changed something on your account (plan, billing cycle, or SIM profile). Start with Section 1 – call your carrier.

Does the code *#*#869434#*#* work on all Xiaomi phones?
No. It works on many but not all devices or HyperOS versions. If nothing happens, your device doesn't support it – try carrier provisioning instead.

What if the WiFi Calling toggle is missing but calls still work over WiFi?
WiFi Calling may still be working – the toggle is just hidden. Make a test call with weak mobile signal and WiFi on. If it connects, WiFi Calling is active.

Can a carrier remove WiFi Calling from my account overnight?
Yes – if your plan changed, billing cycle reset, or SIM profile was refreshed. Call your carrier to check.

Will resetting network settings delete my photos?
No. Only saved Wi-Fi passwords and Bluetooth devices are removed.


Summary – Quick Reference

ScenarioWhat to try first
Toggle was there yesterday, gone todayRestart → call carrier (Section 1)
Code works on your deviceDial *#*#869434#*#* + restart (Section 2)
After overnight updateCheck region → reset network settings (Section 4)
Still missingCheck IMS registration + test SIM in another phone (Section 3)

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