Xiaomi eSIM Not Activating on Telenor Norway

Xiaomi eSIM Not Activating on Telenor Norway (2026 Fix)

If your Xiaomi, Redmi, or POCO phone fails to activate the eSIM, shows an "invalid activation code" error, or the eSIM option is missing on Telenor Norway, this guide covers common troubleshooting steps. This issue can occur anywhere in Norway, regardless of your location.

Before You Start – Quick Checks

  • Check device compatibility – Not all Xiaomi models support eSIM. Use the steps below to verify your specific model.
  • Check for EID – Dial *#06# on your phone. If an EID number appears, your device has eSIM hardware capability.
  • Connect to Wi-Fi – A stable Wi-Fi or internet connection is recommended while downloading and installing the eSIM profile.
  • Check your Telenor subscription – Telenor provides eSIM activation through Mine Sider or the Mitt Telenor app.
  • Check QR code validity – Check whether your QR code is still valid and has not already been used. If Telenor has issued a replacement or the previous activation attempt consumed the code, you may need a new eSIM activation.

If these quick checks don't work, continue with the step-by-step guide below.

Quick Navigation

Diagnose the Issue First

Before making changes, determine the pattern of your eSIM activation issue:

  • Is the eSIM option missing entirely? – If not, your Xiaomi model may not support eSIM, or the feature is hidden.
  • Does your device show an EID? – Dial *#06#. If an EID appears, the phone has eSIM capability. Telenor recommends this check for eSIM compatibility.
  • Do you have a QR code or activation details? – Telenor provides eSIM through Mine Sider or the Mitt Telenor app.
  • Does the activation code show as "invalid"? – This can happen if the code has expired or is no longer valid. Telenor's eSIM QR codes have a validity period and are single-use. If the code is older, or you've already scanned it, you need a new one.
  • Did the profile install but you have no network? – This indicates a provisioning or network registration issue, not a problem with the installation itself.

Why This Happens

  • Device incompatibility – Not all Xiaomi models support eSIM. Even models that support eSIM may have regional variations where the feature is not available or fully supported on Telenor Norway.
  • Activation method mismatch – Telenor supports eSIM activation through the Mine Sider portal or the Mitt Telenor app, typically via QR code or direct download.
  • QR code expiry or usage – Telenor's eSIM QR codes are valid for a limited time and are single-use. Attempting to use an expired or already used code will result in an "invalid" error.
  • Software or carrier-configuration issues – An outdated system or a device/carrier configuration problem can interfere with eSIM activation.

Quick Diagnostic Table

  • No EID / no eSIM controls → Device capability/variant – verify exact model and region
  • EID exists, but no eSIM menu → Software, region, or model issue – check Xiaomi support
  • Telenor won't issue eSIM → Account or subscription issue – contact Telenor
  • QR code is rejected → Activation or profile issue – get fresh activation from Telenor
  • Profile installs but no network service → Provisioning or network registration issue – contact Telenor

Step 1: Verify eSIM Support on Your Xiaomi

Why this matters: Before troubleshooting, confirm that your device actually supports eSIM. Telenor recommends checking for an EID number using the code *#06#.

Method 1 – Check EID:

  1. Open the Phone app
  2. Dial *#06#
  3. Look for an EID number (eSIM ID). If it appears, the device has eSIM hardware capability.

Method 2 – Check Settings:

  • Go to Settings → SIM cards & mobile networks
  • Look for eSIM management or eSIM
  • If you see options to add or manage an eSIM, the device supports it.

Important: An EID indicates eSIM capability, but availability can still depend on the exact model, region, and carrier. Even if an EID appears, your specific device variant may not support eSIM on Telenor Norway. Check with Telenor for your specific model.

If an EID appears and the eSIM menu is available, continue with Step 2.

If no EID appears and no eSIM menu exists, your device may not support eSIM. Check the exact model and regional specifications before concluding that eSIM is unavailable.

Step 2: Get Your eSIM from Telenor

Why this matters: Telenor provides the eSIM activation QR code through Mine Sider or the Mitt Telenor app. This is the official method for obtaining your eSIM profile.

For personal customers:

  1. Log in to Mine Sider on the Telenor website or open the Mitt Telenor app
  2. Go to Mobile and subscription
  3. Look for the subscription you want to activate eSIM for
  4. Find the QR code that will be used to set up the eSIM profile on your phone

For business customers:

  • Contact your company's mobile administrator for the eSIM QR code

If you cannot find the QR code in Mine Sider or the app, contact Telenor directly.

Step 3: Activate via QR Code

Why this matters: QR-code activation is a common eSIM activation method on compatible Xiaomi devices. Telenor provides a QR code for eSIM activation.

  1. Navigate to Settings → SIM cards & mobile networks
  2. Select eSIM management or eSIM
  3. Select Add eSIM or Add mobile plan
  4. Select Scan QR code
  5. Scan the QR code provided by Telenor (from Mine Sider or the Mitt Telenor app)
  6. Follow on-screen prompts to download and install the eSIM profile

If QR code activation fails, move to Step 4.

Step 4: Activate via the Mitt Telenor App

Why this matters: Depending on your device and subscription, you may be able to activate the eSIM directly through the app without scanning a QR code.

  1. Open the Mitt Telenor app
  2. Go to the subscription you want to activate
  3. If an option to order or replace the SIM is available, choose eSIM and follow the instructions

If the app method does not work, move to Step 5.

Step 5: Check Activation Code Validity

Why this matters: A common cause of activation failure is an expired or already used QR code. Telenor's eSIM QR codes have a validity period and are single-use.

  • If your QR code is expired: Request a new one from Telenor.
  • If you've already scanned the QR code: It cannot be used again. If the installation didn't complete, you may need to remove the partially installed profile and request a new code.
  • To request a new QR code: Contact Telenor or generate a new one through Mine Sider or the Mitt Telenor app.

If activation still fails, move to Step 6.

Step 6: Check Dual SIM Settings (If Profile Installs but No Service)

Why this matters: This step is relevant if the eSIM profile installs but the phone has trouble selecting or using the eSIM for network service. Temporarily disabling another active SIM can help isolate a dual-SIM configuration issue.

  • If you use two physical SIMs, try disabling the second SIM temporarily
  • Make the eSIM the preferred SIM for calls and mobile data
  • Restart the phone
  • Check if the eSIM registers on the network

If the issue persists, move to Step 7.

Step 7: Check for System Updates

Why this matters: Software updates often include modem and carrier configuration improvements that can enable or fix eSIM functionality.

  1. Settings → About phone → Check for updates
  2. Install any available updates
  3. Restart your phone and try the eSIM activation again

If you're already on the latest version and eSIM still doesn't work, move to Step 8.

Step 8: Reset Network Settings (If Profile Installs but No Service)

Why this matters: This step is relevant only if the eSIM profile installed successfully but you have no network service. This can clear local network configuration problems that may interfere with network registration.

  1. Settings → Connection & sharing (HyperOS) or Settings → Additional settings → Backup & reset (MIUI)
  2. Select Reset Wi-Fi, mobile & Bluetooth or Reset network settings
  3. Confirm the reset
  4. Restart your phone
  5. If still no service, contact Telenor

If eSIM still doesn't work, contact Telenor or Xiaomi support.

Decision Box – What to Do Next?

Still not working? Let's narrow it down:

  • ✓ No EID / no eSIM controls? → Your device may not support eSIM. Verify the exact model and regional variant.
  • ✓ EID exists, but no eSIM menu? → This could be a software, region, or model issue. Check Xiaomi support.
  • ✓ Telenor app won't issue eSIM? → The issue may be with your account or subscription. Contact Telenor.
  • ✓ QR code is rejected? → This is likely an activation or profile issue. Check if the QR code is expired or already used. Get a fresh activation from Telenor.
  • ✓ Profile installs but no network service? → This is likely a provisioning or network registration issue. Contact Telenor.
  • ✓ eSIM works on another device but not yours? → The issue is Xiaomi-specific. Check model, ROM, and software.

Contact Carrier (When Required)

Contact Telenor Norway if:

  • You've tried all steps above and eSIM still doesn't work
  • You need a new activation code or QR code
  • You need to check that your account is properly provisioned for eSIM

Telenor Support (Norway)

  • Telenor Help Centre: telenor.no/kundeservice/
  • Telenor App: Mitt Telenor (available on Google Play Store)
  • Check Telenor's official contact page for the latest support number and hours.

Contact Xiaomi Support if:

  • You've tried all steps above and eSIM still doesn't work
  • Your device is on the compatible list but eSIM still fails
  • You suspect a software or hardware issue with your device

Xiaomi Support

Final Verdict

If your Xiaomi eSIM won't activate on Telenor Norway, follow this diagnostic flow:

  1. Confirm your device has eSIM capability – Dial *#06# and look for an EID.
  2. Get your eSIM from Telenor – Use Mine Sider or the Mitt Telenor app to obtain the QR code.
  3. Scan the QR code – Use the standard method in Settings.
  4. Check QR code validity – Telenor's QR codes have a validity period and are single-use.
  5. If the profile installs but you have no service – Contact Telenor for provisioning.

Contact Telenor to verify your account provisioning if none of these steps resolve the problem.

Frequently Asked Questions

Does Telenor Norway support eSIM on Xiaomi?

Yes. Telenor supports eSIM for compatible mobile devices and provides an activation flow through Mine Sider or the Mitt Telenor app. Xiaomi also notes that eSIM availability can vary by model, region and carrier.

How do I check if my Xiaomi supports eSIM?

Dial *#06# and look for an EID. You can also check the eSIM settings or your device's official Xiaomi specifications. An EID indicates eSIM capability, but you should still verify support for your exact Xiaomi model and regional variant.

How do I activate eSIM on my Xiaomi for Telenor?

Log in to Mine Sider or the Mitt Telenor app to get the QR code. Then go to Settings → SIM cards & mobile networks → eSIM management → Add eSIM → Scan QR code. If you have a business subscription, contact your company's mobile administrator.

Why does my Xiaomi not show the eSIM option?

If the eSIM option is missing, your Xiaomi model may not support eSIM or the feature may be restricted in your region. Check compatibility by dialing *#06# and looking for an EID.

What if my eSIM activation code says "invalid"?

This can happen if the QR code is expired or has already been used. Contact Telenor to request a new activation code.

Does a Chinese Xiaomi version support Telenor eSIM?

Not necessarily. eSIM availability can differ between regional variants of the same model. Check the exact model/variant and Xiaomi's regional specifications before ordering the Telenor eSIM.

What if eSIM installs but has no network?

If the eSIM profile installs successfully but you have no network service, this indicates a provisioning or network registration issue. Contact Telenor to check your account and SIM provisioning.

Note: This guide is updated for 2026. Menu names may vary slightly between HyperOS and MIUI versions. eSIM activation methods depend on your specific Telenor plan and device model.

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